For detailed information regarding purchases, privacy, and store rules, please view our Privacy Policy, Complaints Policy and Terms & Conditions.
Location, Hours, & Accessibility
Do you have a physical store?
Yes! We are conveniently located at Butikstorvet 14C, 7190 Billund, Denmark, just 90 meters from LEGO House and 1 km from Billund Airport. Current opening hours (which change seasonally) are available on Google and at the bottom of our website.
Is your store fully accessible for all visitors?
Yes! We are committed to being a welcoming and accessible space. We feature wide aisles, step-free access, and facilities specifically designed for disabled visitors and families.
Is the store climate-controlled?
Yes, the store is air-conditioned to ensure a comfortable shopping and playing environment year-round, regardless of the season.
Our Collection & Card Wall
What can I find on your Massive Card Wall?
Our Massive Card Wall features over 800 curated single cards, ranging from the newest releases to rare vintage treasures and authenticated graded collectibles. It’s constantly updated, offering something for every collector.
What is in your display cabinet?
We now feature a museum-quality display cabinet showcasing larger, rarer, and sealed items that cannot fit on our card wall. This includes high-end booster display boxes, special boxes, blisters, and rare packs. Just like our card wall, these exclusive items are not listed online.
Do you sell graded cards?
Yes. We feature a selection of professionally graded cards from reputable companies like CGC, PSA, and BGS on our wall display. These are authenticated, protected, and ready to be the centerpiece of your collection.
What products do you offer besides single cards?
In addition to singles and graded cards, we stock the latest sealed products, booster packs, deck boxes, sleeves, and other collecting essentials from popular TCGs like Pokémon, Magic: The Gathering, and more.
Do you list your full inventory online?
No. Our single cards, graded cards, and rare sealed display items are highly sought after and often sell out quickly in-store. Visiting our store is the best way to browse the full selection and find rare treasures not listed online.
Can I sell or trade my Pokémon cards with you?
Yes, but only in-store and on a case-by-case basis. Please bring your cards during opening hours for a valuation by our team. We do not facilitate buying or trading online or via email.
Do you grade cards?
Yes! Nostalgic offers professional card-grading submission via the Certified Guaranty Company (CGC), based in Germany. Bring your cards in-store during opening hours, and our team will help you get them submitted safely.
Play Area & Community Events
Is there a dedicated area for playing games?
Absolutely! We feature a huge, immersive play area with ample permanent seating for both casual play and competitive tournaments. A 100″ event display is the central hub for our community.
What types of games and events do you host?
We host weekly events and tournaments for all skill levels, from beginner-friendly casual play to high-stakes competitions. We primarily focus on popular TCGs like Pokémon and Magic: The Gathering, but we also support other tabletop games – check our event calendar for specifics!
Is there a fee to use the casual play area?
No, access to our casual play area is 100% free during store hours. Just ask a staff member upon arrival for table availability!
Do I need to sign up for your weekly events and tournaments?
You might need to sign up in advance for specific tournaments and events. Please view our events page for more details on registration requirements, entry fees, and scheduling.
Are you currently hiring?
We are not actively recruiting at the moment. However, we love connecting with passionate individuals! Feel free to send your CV over via email, and we will gladly keep your details on file for future opportunities.
Do you offer B2B sales or partnerships?
No, we do not. We focus entirely on serving our local community and individual collectors directly.
Shipping & Delivery
Where do you deliver?
We offer parcel delivery to Denmark, Germany, and the Netherlands. In-Store Pickup is available to all customers worldwide.
What shipping methods do you offer?
Deliveries are shipped via PostNord. Depending on your location, you can choose between:
- PostNord: Service Point / Parcel Locker
- PostNord: Private Delivery to Address
How long does delivery take?
Estimated delivery times after dispatch:
- Denmark: 1–3 business days
- Germany & Netherlands: 3–5 business days
How does In-Store Pickup work?
In-Store Pickup is 100% free and open to everyone regardless of where you live. Simply select “In-Store Pickup” at checkout, and you can collect your order directly at our store at Butikstorvet 14C, 7190 Billund during opening hours.
Can single cards or display items be shipped to my address?
No. Single cards on our Card Wall, graded cards, and high-end items in our display cabinet are in-store exclusives and cannot be shipped via mail. Webshop delivery applies only to standard online products (sealed booster boxes, deck boxes, sleeves, accessories, etc.).
